Elite World Istanbul Florya

I am enjoying my stay at elite world business and I must say that the service provided by the waiters Eren and Efe is amazing. From the moment I arrived at the hotel, they greeted me with warmth and hospitality, making me feel welcomed and right at home. Throughout my stay, Eren and Efe went above and beyond to ensure that I had everything I needed. They were always available to answer any questions I had, and no request was too big or too small for them. They constantly checked up on my well-being and provided me with any necessary assistance. They even went as far as to make special arrangements and brought me suhoor meals in my room. Their attention to detail and exceptional service truly made my stay at the hotel unforgettable. Eren and Efe were not just hotel waiters, but they were also ambassadors of Turkish hospitality. I cannot thank them enough for their kindness and excellent service. If you are looking for a hotel with exceptional service, I highly recommend staying at this hotel and experiencing the amazing service provided by Eren and Efe. You will not be disappointed!

Excellent array of choices for breakfast. Great staff in particular Kagan at the front desk.

To be honest the hotel was too old and dirty ,,, carpet and towel and bed shit and toilet and bathroom and as too old and dirty and damage I didn’t like at all I was not comfortable with all this thing as a 5 star hotel ,,, only the thing I can give good rate to this hotel is location and staff ,, all staff in the hotel is as good ,kind, respectful and Want to to say thank to all staff more Mr anil ,, Mr Ferhad,, Mr Rezvan , Mr Oskan and all of the hotel staff I don’t know exactly them name

From the moment we arrived, the staff greeted us with warm smiles and professionalism that set the tone for a fantastic stay. The room was immaculate—spacious, elegantly decorated, and incredibly comfortable. The attention to detail was evident in every corner, from the plush bedding to the spotless bathroom. It was clear that the housekeeping team takes great pride in their work. The services offered by the hotel were also top-notch. The spa was exceptional. I particularly enjoyed our massage which exceeded my expectations. I had my eyedrop which had to be preserved in the fridge. I would like to thank Efe, Orkun and Suleyman for their outstanding effort in bringing me my eyedrop throughout each day. I also would like to thank Ozkan, Anil, Ferhat and Can for their exceptional customer service skill. I highly recommend it to anyone looking for a great place to stay. I look forward to returning on my next visit!

Our stay of 8 nights in this hotel was amazing in almost all aspects. The hotel is placed in an interesting location a but further from some of the busier neighborhoods, but still accessible via public transportation stations within 4-5 minutes of walking and also the coast, restaurants, and nice night areas all in a walkable distance. Starting from the manager and the service people, they are very attentive, professional, and caring. We had many requests during out stay in different forms and they made sure to address all of them in the best way possible. We requested a room change, many specific room cleaning requests, extra amenities, and not a single time the hotel staff was unprofessional about them. The rooms were pretty nice. We stayed in the top floor in a room with a balcony and the views were decent of the city and a bit of the coastal line. I don’t believe you would get a good view in a lower floor though so be aware. The bed was comfortable, the shower was great, and there was a decent amount of space in the room. Starting our days, the breakfast hours were great. They were service breakfast until 10:30 AM during weekdays and 11:00 AM during weekends. The options were amazing and they were rotating on a daily basis too. the servers were professional and would offer to take your drinks and food items to your table if you knew what you wanted and didn’t feel like going at it yourself. We noticed the staff speaking in at least 4 different languages with the guests which was great to see! At the lobby floor, the cafe was pretty great. We had turkish coffee and ice cream there. They also do have a bar and restaurant that we did not try since we were out most of the day. The lobby was a nice play to wait for a taxi. The front desk was rarely crowded and we never waited more than a couple minutes to talk to the front desk. Similarly, the phone calls from the room were answered pretty quickly. So again, very attentive staff.